Customer Reviews

“Erica is sincerely passionate about her work. She brings years of experience and knows this area top to bottom. Her integrity and commitment is apparent. For Erica, it is all about helping the client get their needs met. As a first-time home buyer, facing the daunting task of buying a home, I contacted two other agents, neither of whom even remotely compared to Erica. One seemed disinterested, the other was, well, less than honest. I love Erica’s availability, tireless enthusiasm, and infinitely positive attitude. Forget the rest, she’s the best. Erica is one Awesome Agent!”

Erica represented me in what was the longest and probably most difficult transaction of her career. It took 8 months to get 2 banks to approve a short sale and it was a very challenging 8 months for all parties involved. Erica did everything she could to keep me focused and positive during all those months, which was no easy task. She made herself available to show me different properties in case I felt like walking out of the deal, she requested meetings with the loan negotiator to try and understand the reasons behind the long process and when I decided that I wanted to stay the course, she was always available when I needed to vent my frustrations. During the long process, I had to travel overseas to tend to an ailing parent and Erica was instrumental in getting everything lined up properly so I could leave the country and have the peace of mind to know that things were being taken care of while I was away. However, it was after we were in escrow that Erica really shined. We had a very tight timeline as the house was already scheduled to be foreclosed and we needed to close in 3 weeks. Erica was there every step of the way making sure that we met every deadline. She was always available to meet with contractors when I was at work and she actually sourced some of the contractors and made sure that I got the best service and prices. She coordinated all the work that was done and made lots of trips to the property, letting contractors in, supervising their work and keeping me updated of their progress. I highly recommend Erica to anyone looking for a real estate professional who is knowledgeable, dedicated and hard working. She’s also a first class human being, so you’ll not be disappointed. Thanks, Erica, for everything you did. I absolutely love the new house!”

— Beatriz

“Thank you for the top-notch job you did selling our house. With your professional dedication, hard work, and magical personal touch, it was very gratifying to see our ‘fixer upper’ transformed into a desirable property, receiving multiple bids over asking price. Our rewarding experience could only have been accomplished with your unique combination of keen business sense and real estate acumen, along with your energetic drive and personal commitment to achieve the best outcome for all parties. You are the best! ”

“Once you work with Erica, she will be the only Realtor you will ever want to work with. Without her hard work and dedication, we wouldn’t be able to close our deal. I will highly recommend her to anyone who wants to buy or sell any properties. ”

“Working with Erica was a blast. We were continually impressed with her professionalism and knowledge. Once the offer was made we felt she was a true advocate for us in the negotiations. The whole process went smooth as a result of her hard work. Thanks again!”

“We were lucky enough to find Erica Pittman-Gaynor to help lead us through the daunting task of purchasing our first home. Without her dedication, persistence, knowledge and integrity there is no way we would have ended up with our dream home. We have and will continue to recommend her to anyone we know that needs a Real Estate Agent. And we would without a doubt ask Erica to advise us on any and all future Real Estate Transactions. We will forever be indebted to her for all the hard work she put in during the extremely challenging transaction of purchasing our home, which of course had to be a Foreclosure to make it that much harder! She indisputably gained two very big fans.”

“Not many Agents would have even ventured to guess that this house would close with a loan, much less FHA! You really put a lot into this, nice job!”

“Erica was the perfect companion for our home hunting. She showed us houses that met our criteria and she never lost patience with us nor pushed for one moment. I started working with Tai Boutell at Santa Cruz Home Finance, whom Erica recommended. She could not have recommended anyone better. I have been in my house now for over a year and I love it. I can’t say enough about the quality and professionalism of Erica and Tai. They accompanied me on this life adventure with such quality of attention, professionalism and commitment. Thank you so very much Tai and Erica.”

“Thanks to Erica I have the perfect Santa Cruz home for me. She is professional, organized, energetic and fun to work with. I truly enjoyed the whole process which she somehow made painless. Oh and did I mention fun. Glad to have her as my agent and now my neighbor!”

“Thank you for all your help with our recent house transaction. We both love you, your honesty, dedication and hard work. You take care of every little detail and always treat us like family. As our Agent you are a 10!”

“We were very excited at the prospect of finally becoming homeowners, but soon found ourselves quite bewildered and intimidated by the complex world of real estate and home financing. Luckily, we found Tai from Santa Cruz Home Finance, who competently and efficiently guided us through the mortgage process. Tai also referred us to realtor Erica Pittman of Keller Williams Realty, who was wonderful to work with and helped us find a home that was an excellent match for our needs. With Tai and Erica’s guidance and experience, we closed on our new house less than 8 weeks after beginning our search. I would heartily recommend this crackerjack team to anyone in the market for a home. ”

“Erica excels at communication. She is ALWAYS available when you need her and ALWAYS does exactly what she tells you she is going to do – a rarity these days! This is so important when you are placing your trust and your dreams in someone else’s hands and Erica’s are very capable!! I cannot recommend her enough!”

“I could not recommend Erica highly enough! She was so patient with us, helping us to find the “perfect” house. She was particularly great during our bumpy escrow period. She made the final transaction close. Thank you Erica for your patience and great attitude.”

“We have worked with other real estate agents in the past, and what sets Erica above the rest is that she listened to what we were looking for. She did not waste our time viewing properties that were out of our price range or incompatible with our requirements. She wanted to know what WE were looking for in a home. She was patient with us until we found the property we wanted. Throughout the process of offers and counter-offers, she provided us with sound advice. When it came down to the final details, she negotiated as our advocate. Erica is energetic, warm, and knowledgeable. We would recommend her to anyone looking to purchase property. ”

“Dear Erica, Thanks again for your help in purchasing my new home on Lance Ct, it is really feeling like home now that the dust is settling. I appreciated your hard work and instincts regarding this transaction. Your close work with Tai at SC Home Mortgage and your professional dealings with the listing agent made this dream a reality and I am thankful to have you as a friend and Realtor. ”

“I want to say how much I appreciate how you have handled everything, your openess regarding the process. I know (having worked with my dad, who is a real estate developer) that transfer of multiple unit dwellings can sometimes be a little hard, and as a tenant I know that it can be a bit scary or confusing if there is not good information provided. You have been lovely, and it is apparent that you care about more than just making the sale…that you care about the individuals involved. This is, I daresay, all too rare amongst real estate agents. I will definitely recommend you. Thanks!!”

“Hello Erica,
I was leafing through SC Homes and found that there was absolutely nothing to compare with the townhome I got. The key was putting in that back-up offer so Mel knew we were interested. Excellent move on your part! Thanks again,”